Privacy Policy

Last Updated: [Insert Date]

At MODUS Multifamily Marketing ("MODUS," "we," "our," or "us"), we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an inquiry, or schedule a consultation.

 

1. Information We Collect

When you interact with our website, we may collect information you voluntarily provide, including:

• Full name and work email address

• Company or property management group

• Professional role or position

• Property or portfolio size

• Marketing goals, leasing challenges, or consultation inquiries

• Consultation scheduling information

• Other information you choose to share with us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referral sources, and website interaction data through cookies and analytics tools.

2. How We Use Your Information

We use the information collected through our website to:

• Respond to inquiries and consultation requests.

• Schedule and manage introductory consultations.

• Understand your property's marketing needs and business objectives.

• Communicate about services you have requested or expressed interest in.

• Maintain contact records and manage consultation follow-ups.

• Improve our website, user experience, and marketing effectiveness.

• Monitor website performance and maintain security.

• Comply with applicable legal obligations.

Submitting an inquiry does not automatically establish a client relationship with MODUS.

3. Information Sharing and Third-Party Services

We may use trusted third-party service providers to operate our website, manage customer inquiries, schedule consultations, and analyze website performance.

These providers may include:

• Wix: Website hosting and website functionality.

• GoHighLevel: Consultation forms, contact management, scheduling, and related CRM activities.

• Google Analytics: Website traffic and performance measurement, if enabled.

• Other authorized service providers: Email communications, technical support, and business operations.

We may share information with these providers where reasonably necessary to deliver the relevant services, subject to applicable contractual and legal requirements.

We may also disclose information where required by law or to protect our legitimate legal rights.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support essential functionality, understand visitor behavior, and improve website performance.

These technologies may collect information about browser settings, device characteristics, website interactions, and traffic sources.

Where required by applicable law, we will request consent before activating non-essential cookies or tracking technologies.

You can manage certain cookie preferences through your browser settings and any cookie-management controls available on our website.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

Information submitted through our consultation forms may be stored and processed through authorized CRM and scheduling platforms.

We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, fulfill the purposes described in this policy, or comply with legal obligations.

Although we work to protect your information, no method of internet transmission or electronic storage can be guaranteed completely secure.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including the ability to:

• Request access to information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where processing relies on consent.

• Opt out of certain uses of personal information, where applicable.

• Request additional information about our data-handling practices.

To submit a privacy request, please contact us using the details below. We may need to verify your identity before completing certain requests.

Where applicable law provides a right to appeal a decision concerning your privacy request, you may submit an appeal using the same contact method.

7. Children's Privacy

Our website is intended for business professionals and organizations seeking multifamily marketing services.

We do not intentionally solicit personal information from children under 18. If you believe a child has submitted personal information through our website, please contact us so we can review the matter.

8. External Websites

Our website may contain links to third-party websites or services.

MODUS is not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review the privacy policies of any external services they access.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable laws.

Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

MODUS Multifamily Marketing

Email: [Official Business Email]

Website: [Official Website URL]

Service Area: Connecticut, United States